FAQs

We are not able to answer that for you, and any seller who gives you a clean yes is telling you something about how the rest of their site was written.

What we can do is give you the regulator’s own position. Health Canada says that in Canada, peptides are generally regulated as prescription drugs, and that authorised peptide drugs should only be used under the care of a licensed healthcare professional.¹ Prescription drugs authorised for sale in Canada carry an eight-digit Drug Identification Number. Nothing we sell has one.

Whether ordering is lawful for you depends on who you are, what you intend to do with it, and where you are. That is a question for a lawyer, and we are not one. Our full position is on the research use disclaimer.

No, and Health Canada has said so in writing.

In its 9 April 2026 advisory the department addressed products sold online under research labelling directly: “This type of labelling does not make these products legal or exempt from regulatory requirements.”¹

We supply for laboratory research use only, and we say so on every page, but we are not presenting that as a legal exemption. It is a condition of sale, not a loophole.

Yes, repeatedly, and recently.

On 11 June 2026 the Superior Court of Québec granted Health Canada a permanent injunction against Canlab Research, a Québec online retailer. The injunction stops the company and its representatives from manufacturing, testing, distributing, selling or advertising unauthorised injectable peptides, including through any website or social media reachable from a Canadian IP address. It followed earlier enforcement, including a Ministerial Order to stop advertising and selling.²

Health Canada has also seized product from a Canadian seller and published a notice naming the compounds involved.³

We are telling you this because you will find it anyway.

Yes. This is the most uncomfortable answer on this page and we would rather you had it from us.

The 9 April 2026 advisory names fourteen compounds by name: BPC-157, CJC-1295, DSIP, Epitalon, GHK-Cu, HCG, Ipamorelin, KPV, Melanotan I and II, MOTS-c, NAD+, SS-31, TB-500 and Retatrutide.¹

Twelve of those fourteen are in our catalogue. Only HCG and SS-31 are not. If you were hoping that a research-grade supplier would be outside the scope of what the regulator was talking about, it is not, and neither are we.

No. Not one of them.

A Drug Identification Number is the eight-digit number Health Canada assigns to a drug it has authorised for sale, and a Natural Product Number is its equivalent for licensed natural health products. Nothing on this site has been reviewed by Health Canada for safety, efficacy or quality, and nothing here carries either number.

Health Canada’s advice is to check for a DIN before buying anything presented as a medicine. Applied to this store, that check fails, and it is supposed to.

The 9 April 2026 advisory lists hormonal imbalance, mood swings, blood sugar imbalance, liver or kidney damage, blood clots, and growth of cancerous tumours, alongside infection, allergic reaction, variable amounts of active ingredient, undeclared ingredients, and contaminants including heavy metals and bacteria.¹

We publish purity results for some products. A purity result speaks to none of the risks in that list. It is a chemistry measurement on a sample, not a safety assessment.

We ship across Canada. Whether we accept orders from elsewhere is on the shipping and delivery page, and import rules where you live are yours to establish. A parcel stopped or seized by a customs authority is not something we can retrieve or influence.

No. Everything here is supplied for in vitro laboratory research use only, and nothing we sell is approved for use in a person or an animal.

We are not going to help you do otherwise, in email, in chat, or anywhere else.

No. No dosing, no protocols, no cycles, no stacks, no administration guidance, for any compound, at any strength, for any purpose. Asking does not change the answer.

This is not us being difficult. Publishing dosing for a compound that has not been authorised for human use is the thing that turns a research supplier into an unlicensed pharmacy.

No. We do not say any compound treats, prevents, cures or improves anything in a person or an animal, and we do not compare anything we sell to an approved medicine.

Where published research exists we name the study and say what it measured and in which species. A result in cells or in rodents is not a statement about people, and we do not stretch it into one.

Read the source. If a claim is not attached to a named study with a named species and a named measurement, it is marketing.

If you find a claim like that on our site, tell us through the contact page. We have corrected our own published material more than once and we would rather hear it from you.

We cannot advise you and we will not try. Contact a physician, or your local poison control centre. If someone is seriously unwell, call emergency services.

Health Canada asks that side effects from health products be reported to it directly.

Seventeen of our thirty-one products carry a third-party purity certificate. Fourteen do not.

Every tested product page names the testing laboratory and the batch. Every untested product page says “no third-party assay exists for this product”, in those words, rather than quoting a supplier’s own claim as though it were independent.

Medutest and Janoshik. Both are named on the certificate for each product, along with the report number and the batch, so you are not asked to take “third-party tested” on trust as a phrase.

Identity and purity in the sample the laboratory tested, measured by HPLC. That is all.

It does not cover sterility, endotoxin, heavy metals, residual solvents, microbial content, or safety in any living thing. None of our products is tested for those, and none is supplied sterile. A compound can be 99% pure and entirely unsuitable for anything except laboratory work.

Ask for it by compound name through the contact page, and include your order number if you have one. We will send the report we hold for that lot.

The batch reference travels on the packing slip, so the report can be matched to the vial in your hand rather than to a product line in general.

Because we tested them and they do not.

Our Medutest certificates print a web address for checking the report. We requested five of them, including one code we invented. All five returned identical pages, down to the same file size and the same checksum. A fabricated code produces the same result as a real one.

We still name the laboratory and the batch, because that is more than a bare percentage. We are not going to point you at a verification button that verifies nothing.

Because their identity data describes one compound rather than the mixture.

The KLOW certificate is titled with all four compounds and reports 99.63%, but its identity block reads CAS 49557-75-7 at 403.93 Da, with a mass spectrometry line confirming a single species. Those are GHK-Cu’s identity fields. A four-compound blend cannot have one CAS number. The CJC-1295 and Ipamorelin certificate has the same problem.

We have asked the laboratory what was analysed. Until they answer, our blends page says so rather than claiming a finished-blend assay we cannot support.

Yes, twice, and we corrected both publicly.

BPC-157 was showing 99.35% across the site; the certificate says 99.781%. Semax was showing 98.99%, which is actually TB-500’s figure; the certificate says 98.59%.

We mention it because a store that has never found an error in its own numbers has probably never looked.

Its page carries no purity figure, and says that no third-party assay exists for it.

We do not fill that gap with a manufacturer’s own claim, a batch number without a report, or a generic “lab tested” badge.

Thirty-one. Seventeen can be bought today; the rest are listed but out of stock or unpriced, and each product page says which.

You can see everything at the shop, or browse by research area.

Lyophilised powder in a sealed glass vial, unless the product page says otherwise. Two exceptions are SLU-PP-332, which is supplied as oral tablets, and bacteriostatic water, which is a liquid.

A blend is several compounds in one vial at fixed amounts. A single vial is one compound, which gives you control over concentration.

The trade-off is verification. Component certificates describe raw materials rather than the vial you receive, and as set out above, two of our blend certificates describe a single component. The blends and stacks page covers this in detail.

Either they are out of stock, or they have no price set yet. Five products are currently unpriced, and the product page says so rather than showing an “add to cart” button that fails.

No. Nothing on this site is intended for, or approved for, use in a person or an animal. That includes the reconstitution supplies.

Canadian dollars. Prices are shown per vial or per unit as stated on the product page, and exclude shipping.

Yes. Checkout takes Interac e-Transfer or cash on delivery, and shipping is a flat $35 anywhere in Canada.

Interac e-Transfer and cash on delivery. We do not take card payments at all, so card details are never entered on this site and we hold none.

Tax calculation is currently switched off on this store. No sales tax is added at checkout.

On dispatch, not on the order email. Adding to the cart is not an order, completing checkout is an offer to buy, and a contract is formed when we accept it by dispatching.

Before dispatch, yes, in full, with no charge. Tell us through the contact page. After dispatch it becomes a returns question, covered on the refunds and returns page.

That is set out on the age verification page. You must be 19 or older, which is the age of majority in British Columbia, and a pop-up asks you to confirm that before you browse.

Across Canada, from West Vancouver, British Columbia.

Plain outer packaging. Nothing on the outside of the box names a compound, describes the contents, or carries branding.

The batch certificate reference for what you received. That is the point of the whole exercise: it lets the report we hold be matched to your vial rather than to a product line.

Shipping is a flat $35 anywhere in Canada. Your dispatch email names the carrier and carries the tracking number, because which carrier we use depends on where the parcel is going.

Yes. Every parcel is tracked as standard, and you will get the number when the parcel is dispatched, not when the order is placed.

No. Lyophilised powder is generally stable in transit at ambient temperature for a domestic parcel journey, which is why it ships that way. We do not operate a cold chain and we do not claim one.

Tell us. Photograph damage before opening further. What we always fix at our own cost, and what is still being decided, is set out on the refunds and returns page.

Four things, with no window and no argument: we sent the wrong product, something was missing, the vial arrived broken or with a compromised seal, or the batch on the vial does not match the certificate we sent you.

That last one matters most on a store built around batch matching. We want to know about it more than you want to tell us.

No. This store sells on a final sale basis, and that covers an unopened vial too. We are not going to publish a window we might have to walk back.

Because once a vial has left our control and its seal is broken, we have no way to know how it was stored or whether it is still what the certificate says it is.

Putting it back into stock would make every purity figure on this site meaningless, because the figure would no longer describe a chain we can account for.

Anything opened, used or reconstituted. A parcel refused or held because of information you gave us. And a product that did not do what you hoped, because we publish no claims about what any compound does, so there is no promised outcome to fall short of.

We correct it publicly, and we have. Where a corrected figure materially changes what you bought, tell us and we will treat it as one of the four always-fix cases above.

We do not publish per-compound storage conditions yet, and we are not going to guess at them. Conditions genuinely differ between compounds, and one rule for all thirty-one would be wrong for some of them. Ask us about the compound you have ordered and we will send what the manufacturer specifies for that lot. As those conditions are confirmed they go onto the product pages, and this answer will change to point at them.

No. Nothing here is supplied sterile, and none of it has been tested for sterility or endotoxin.

No. Reconstitution is a step toward use, and we publish no administration guidance of any kind.

It is sold as a laboratory reagent, like everything else here. Its page carries its own handling notes. Stocking it is not an instruction to use it, and it is not approved for use in a person.

In line with your institution’s rules and your local regulations. Health Canada’s advice for unauthorised health products is to check municipal guidance or ask a local pharmacy.

Keep them out of reach of children and of anyone who might mistake them for something else. We supply no safety data sheets, and the absence of one is not a statement that a compound is safe.

What an order needs, and almost nothing else. When you are only reading the site we collect nothing at all. The full list is on the privacy policy.

No. There is no analytics software on this site of any kind, no advertising pixel, no retargeting, and no social tracking script. We checked the site’s own configuration rather than assuming.

On the day the cookie policy was written, this site set no cookies at all, on any page we tested. The cart and the account area set functional cookies as soon as you use them.

The short list is in the privacy policy: the web host, the payment provider, the email provider and the shipping carrier. We do not sell or share your data with anyone else, and your order is not passed to other sellers.

Yes, through the contact page. We will not charge you and we will not ask why.

West Vancouver, British Columbia. We sell online only. There is no counter to visit, no showroom and no telephone line, so we have not invented opening hours for a building that does not exist.

David Zora, President and CEO. He can be reached at [email protected].

What stands behind that is on the about page: named laboratories, named batches, and the problems we found in our own paperwork written down where you can check them.

No, and any review on this site today would be invented. The store has not opened, so we have no customers.

No chat widget is installed on this site today, and there is no telephone line. Use the form on the contact page, which reaches us by email.

Because in a category where the regulator has seized product and obtained a court injunction against a seller, the only thing worth offering is a description you can check.

Anyone can print a percentage. Fewer will tell you which fourteen products have no certificate, that their laboratory’s verification link verifies nothing, or that twelve of the compounds they sell are named in a Health Canada advisory.